The SMS server is the local telco router that you connect to. Having the name of this server is useful to the technical support team to provide assistance in troubleshooting your connection problems.

1. Right click on the profile that you use to connect to the highspeed service.

2. Select on "Properties".

3. A new window should open up with 5 tabs on the top.

4. Click on the tab called "Services".

5. In there, you will see 3 boxes.

6. The first two boxes are "Server" and "Service". These boxes should be empty.

7. The third box is called "Services". This box contains the name of the router that you are connected to.

8. If you have a connection to an SMS Server, you should see in the box something like "13041039918263-SMS1-Ottawa23".

9. If you do not see anything in the 'Services' box, just click on the button 'Refresh' button at the bottom of that page.

If after completeing these steps you still don't have or see an SMS server, it may be related to a misconfiguration in the program. To make sure everything is configured properly, just follow the steps listed here that relate to your operating system.