Check that your IP configuration is valid and consistent with that which was provided by your ISP. A general guideline of IP configuration is available on this web site for both Windows computers and Apple computers.

If your IP configuration is correct, ensure that your network card is operating properly. With Windows 95 select Start... Settings... Control Panels. From there, double-click on the System icon. In the window that appears, click on the Device Manager tab at the top and find Network adapters in the list of devices. If there is an "X" or "!" next to it, then the device is not operating properly. Check your installation of the drivers specific to your network card. You may need to contact the manufacturer for help in determining the problem.

If you are still having difficulty, contact Cybernet Support in determining the problem.