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If you have not already done so, connect your phone filter to the phone that is having the problem.

If you have installed your phone filter and are still experiencing problems, check that the phone filter is installed properly. Desktop filters have icons, or pictures, on them to help determine the correct way to install it. The "phone" icon is over the end of the filter to which you should connect your phone. The "telco jack" icon is over the end of the filter that should be connected directly to your wall jack.

If the above two items have not cured the problem, swap the phone with one that does not have the problem. If the problem is fixed, then the phone that you have will need to be replaced. If not, you may have a problem in the installation. Contact Cybernet for assistance with this problem.

 

 
 

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